Frequently Asked Questions
Our most popular questions
Below is a list of questions we’re often asked by patients when they first come across our site. Here, you’ll find everything you need to know about our company, the treatments we stock, how to order, delivery options and the payment methods we accept.
About Drugs4Delivery
What certifications and accreditations does Drugs4Delivery hold?
Drugs4Delivery is registered with the General Pharmaceutical Council (GPhC). We are committed to maintaining the highest standards of safety and professionalism in our services.
Where is Drugs4Delivery located?
Our primary operations are based in Grimsby, UK with an online presence serving the entire UK. Our physical address is available on our contact page.
Ordering
How can I order medications from your website?
Simply browse our product categories, select the medication you need, add it to your cart, and proceed to checkout.
Can I cancel or modify my order after placing it?
Yes, orders can be modified or cancelled within 24 hours of placement. Please contact our customer service immediately to request changes.
Delivery, postage and packaging
What delivery options do you offer?
We offer FREE delivery for NHS prescriptions only. For shop orders and private prescriptions delivery is as follows
- Standard shipping (1-2 working days) – £10
- Insured shipping (next day before 1pm) – £13.99
- Guaranteed Saturday shipping – £20
How is my order packaged?
All orders are securely and discreetly packaged, ensuring there is no indication of the contents inside. This ensures your order arrives safely and confidentially.
Payment
What payment methods are accepted at Drugs4Delivery?
We accept major credit cards, debit cards, and direct bank transfers. All payments are securely processed.
Is my payment information secure?
Absolutely. We use industry-standard encryption and comply with PCI DSS regulations to ensure your payment information is always secure.
Our treatments
Are the medications you sell genuine?
Yes, we only source our medications from reputable manufacturers and authorized distributors. Each product is genuine and supplied with full traceability.
Can I get a consultation for my condition?
Yes, we offer online consultations with licensed pharmacists who can advise on suitable treatments for your conditions. Please visit our Private Prescription page to schedule an appointment.
